Part/Description |
Manufacturer's Warranty Applies? |
Device Not Turning On or Off |
Yes |
Device Not Taking Pictures |
Yes |
Missing Pieces |
Yes |
LED Malfunctions |
Yes |
Wi-Fi Connectivity |
Yes |
Accidental Overfilling of Water Reservoir |
No |
App Connection |
No |
Normal Wear and Tear |
No |
Failure to Adhere to User Manual or Improper Use |
No |
Defaced or Removed Serial Numbers |
No |
Accidental Damage |
No |
Improper maintenance or storage |
No |
Damaged by circumstances beyond AVA’s control |
No |
Loss or Damage to Removable Parts |
No |
Modified parts or pods unauthorized or repaired by anyone other than AVA |
No |
- Note: if you experience a problem or have questions email support@avagrows.com. Please be sure to specify the model number and serial number found on the label located on the base of your unit.