MicroByte is a presale item, with an estimated shipping date listed on your order confirmation page. You can request a refund at any point before it is shipped, and then a 30-day return policy following after receiving your item.
Please note that shipping dates may vary be affected by global shipping, part availability, and other variables. The dates will be confirmed prior to shipping.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase which can be found in your purchase email
Please fill out this form or contact us at firstname.lastname@example.org for a prepaid return shipping label. Any refunds will be processed once the device has been received and checked by our team. The refund can be issued only to the account to which it was originally charged.