Returns
- What is the return policy for the Byte?
- What is the return policy for the MicroByte?
- Are the plant pods refundable/exchangeable?
- What does the 100% germination guarantee mean?
- How do I initiate the return process?
- How will I receive my refund?
Shipping
- When can I expect my MicroByte to ship?
- What is AVA's shipping policy?
- Which countries do you ship to?
- How much does shipping cost?
- When will my order ship and be delivered?
- It has been 24 to 48 business hours but I have not received a shipping confirmation; why?
Warranty
- Is there a warranty for AVA Byte?
- What does the 1-year limited warranty cover?
- How do I determine the warranty period of my product?
- How do I submit a warranty claim?
- If the Byte was a gift is it still covered under warranty?
- What is the warranty for a replacement Byte (if applicable)?