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  1. AVA Technologies
  2. Warranty, Returns, and Shipping

Warranty, Returns, and Shipping

Warranty, return, and shipping information

Warranty

  • Is there a warranty for AVA Byte?
  • What does the 1-year limited warranty cover?
  • How do I determine the warranty period of my product?
  • How do I submit a warranty claim?
  • If the Byte was a gift is it still covered under warranty?
  • What is the warranty for a replacement Byte (if applicable)?
See all 9 articles

Returns

  • What is the return policy for the Byte?
  • What is the return policy for the MicroByte?
  • Are the plant pods refundable/exchangeable? 
  • What does the 100% germination guarantee mean? 
  • How do I initiate the return process? 
  • How will I receive my refund? 
See all 14 articles

Shipping

  • When can I expect my MicroByte to ship?
  • What is AVA's shipping policy?
  • Which countries do you ship to?
  • How much does shipping cost?
  • When will my order ship and be delivered?
  • It has been 24 to 48 business hours but I have not received a shipping confirmation; why?
See all 13 articles
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